Smart Foundation Repair — Files & Comms

Use the right tool and our records stay clean and easy to find. The simple split: Email is for the record. Slack is for the moment.

Use Email when…

Permanent · Official · Findable

It needs to be a permanent record — something you might need to pull up later.
It leaves the company — customers, vendors, partners, or any outside party.
It must be stored and findable later — accounting, contracts, HR, approvals, anything you'd need to retrieve.
It's an approval or a decision that someone may need to point back to.

Use Slack when…

Internal · Fast · Day-to-day

It's internal and fast — between our team or our two companies.
It's day-to-day coordination that does not need to be a permanent record.
Quick questions, status updates, and heads-ups.
Casual back-and-forth between people — the stuff that would clutter an inbox.

When in doubt, send the email. It's easier to find a record you didn't need than to recreate one you never made.

Post in the right channel so the right people see it. Workspace: Smart Foundation Repair (sfskc.slack.com). Our AI agents post here as 🤖 Smart Overlord.

Channel	Use it for	Who's in it
#sfr-sales-leadership	Lead-flow report and signed-contract updates (auto-posted Mon/Wed/Fri 7am).	Blake, Josh, sales leadership
#sfr-leadership-ops	AR pipeline forecast and ops-leadership reporting (auto-posted Mon/Wed/Fri 7am).	Blake, Erek, Chris
nume-updates-kcia	KCI daily cash briefing from Nume — current cash balance, cash flow.	Leadership + Nume / Smart Overlord bots (private)
nume-updates-dfw	TWFR2 / DFW daily cash briefing from Nume — current cash balance, cash flow.	Leadership + Nume / Smart Overlord bots (private)
#kcia-operations-general	KCI operations — weekly materials/purchasing order posts and general ops coordination.	Blake, Joab, Erek, Itai
#csr-leadership	CSR coaching rollup — flagged calls, capacity signals, team-level CSR signals.	Josh, Blake
#coaching-damian	Private 1:1 CSR coaching for Damian (KCI).	Damian, Josh, Blake (private)
#coaching-aldo	Private 1:1 CSR coaching for Aldo (DFW).	Aldo, Josh, Blake (private)

This is the documented set as of 2026-06-24 — the list grows as new agents, reports, and team channels launch. If a channel you use isn't here, hand it to Claude and it gets added.